隐私政策
AuraStrokes operates this store and website, including all related information, content, features, tools, products, and services, designed to provide you (the Customer) with a curated shopping experience (hereinafter referred to as the "Service"). AuraStrokes is powered by Shopify, enabling us to provide you with this Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or shop or conduct other transactions through the Service, or otherwise contact us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing the Service, you confirm that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.
Personal Information We Collect or Process
When we use the term "Personal Information," we mean information that can identify you or another person, or information reasonably associated with you or another person. Personal Information does not include information collected anonymously or de-identified information, i.e., information that cannot identify you or be reasonably associated with you. Depending on how you use the Service, your country or region, and the permission or requirements of applicable laws, we may collect or process the following categories of Personal Information, including inferences drawn from such information:
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Contact Information: Including your name, address, billing address, shipping address, phone number, and email address.
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Financial Information: Including credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment methods, payment confirmations, and other payment details.
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Account Information: Including your username, password, security questions, preferences, and general settings.
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Transaction Information: Including items you browse, add to cart, add to wishlist, or purchase, return, exchange, or cancel, as well as historical transaction records.
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Contact Records: Including information you provide when contacting us, such as content filled out when sending customer support inquiries.
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Device Information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
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Usage Information: Including information about your use of the Service, including how and when you use or browse the Service.
Sources of Personal Information
We may collect Personal Information from the following sources:
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Directly from You: Including when you create an account, access or use the Service, contact us, or otherwise provide Personal Information to us;
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Automatically through the Service: Including information collected from your device when you use our products or services or visit our website, as well as information obtained through the use of cookies and similar technologies;
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From Our Service Providers: Including when we engage them to provide specific technologies and collect or process your Personal Information on our behalf;
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From Our Partners or Other Third Parties.
How We Use Your Personal Information
Depending on how you interact with us or the content of the services you use, we may use Personal Information for the following purposes:
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Provide, customize, and improve the Service. We use your Personal Information to provide the Service, including fulfilling contracts entered into with you; processing payments; shipping orders; remembering your preferences and interested items; sending you account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and otherwise managing your account; arranging shipping; assisting with any returns or exchanges; supporting comment posting; and creating a personalized shopping experience for you, such as recommending products related to your purchase history. This may include using your Personal Information to better customize and improve the Service.
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Marketing and Advertising. We use your Personal Information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional information via email, text message, or mail, and displaying online advertisements for products or services on the Service or other websites based on items you have previously purchased or added to your cart, as well as other activities you engage in on the Service.
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Security and Fraud Prevention. We use your Personal Information to verify your account; provide a secure payment and shopping experience; detect, investigate, or take action against potential fraudulent, illegal, dangerous, or malicious activities; protect public safety; and maintain the security of our Service. If you choose to use the Service and register an account, you are responsible for properly safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other access details with others.
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Contact You. We use your Personal Information to provide you with customer support, respond to your needs, deliver efficient services, and maintain our business relationship with you.
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Legal Reasons. We use your Personal Information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and address or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your Personal Information to third parties for legitimate purposes within the scope of this Privacy Policy. Such circumstances may include:
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Disclosure to Shopify, suppliers, and other third parties that provide services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, shipping, and delivery).
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Disclosure to business and marketing partners for the purpose of providing marketing services and serving you advertisements. For example, we work with third-party services through Shopify to support personalized advertising based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy statements. Depending on your country or region, you may have the right to request that we stop sharing your information for targeted advertising and marketing purposes based on your online activities across different merchants and websites. To exercise your right to opt out of such use of your information, please click here.
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When you direct, request, or otherwise consent to our disclosure of specific information to third parties, such as for product shipping, or through your use of social media widgets or login integration features.
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Disclosure within our affiliated companies or corporate group.
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In connection with business transactions such as mergers or bankruptcies, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service or policies, and to protect or defend the Service, rights, and the rights of our users or others.
Relationship with Shopify
This Service is hosted by Shopify, which collects and processes Personal Information about your access and use of the Service to provide and improve the Service. Information you submit to the Service will be transmitted and shared with Shopify and possibly third parties located outside your country or region to provide and improve the Service. In addition, to help protect, develop, and improve our business, we use certain Shopify enhanced features that integrate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use Personal Information we collect about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your Personal Information, including responding to your requests to exercise your rights regarding the use of Personal Information for the aforementioned purposes. For more information on how Shopify uses your Personal Information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your country or region, you may exercise certain rights regarding your Personal Information here (Shopify Privacy Portal link).
Third-Party Websites and Links
The Service may provide links to websites or other online platforms operated by third parties. If you visit these websites, which are not affiliated with or controlled by us, please be sure to review their privacy and security policies as well as other Terms of Service. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of their information. Information you provide on public or semi-public platforms, including information you share on third-party social networking platforms, may also be viewed by other users of the Service and/or users of these third-party platforms, and our or third parties' use of such information is not restricted. Our provision of such links does not in itself constitute our endorsement of the content of such platforms or their owners or operators, unless otherwise stated in the Service.
Children's Data
The Service is not intended for children, and we do not intentionally collect any Personal Information from minors in your jurisdiction. If you are a parent or guardian and discover that your child has provided Personal Information to us, please contact us using the contact information provided below to request the deletion of such information. As of the effective date of this Privacy Policy, to the best of our knowledge, we do not "share" or "sell" (as defined under applicable laws) Personal Information of minors under the age of 16.
Information Security and Retention
Please note that no security measure is foolproof or impenetrable, and we cannot guarantee "absolute security." In addition, any information you send to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information to us through insecure channels.
The length of time we retain your Personal Information depends on various factors, such as whether the information is needed to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on your country or region, you may have some or all of the following rights related to your Personal Information. However, these rights are not absolute and may only apply in specific circumstances, and we may refuse your request in certain cases permitted by law.
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Right of Access/Right to Know. You have the right to request access to the Personal Information we hold about you.
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Right to Erasure. You may have the right to request that we delete the Personal Information we maintain about you.
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Right to Rectification. You may have the right to request that we correct any incorrect Personal Information we maintain about you.
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Right to Data Portability. In specific circumstances and subject to certain exceptions, you may have the right to obtain a copy of the Personal Information we hold about you and request that we transmit it to a third party.
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Right to Opt Out of Sale/Sharing or Targeted Advertising. Depending on your country or region, you may have the right to opt out of the "sale" or "sharing" of your Personal Information, or to refuse our processing of your Personal Information for the purpose of "targeted advertising" (as defined under applicable privacy laws). To exercise your right to opt out of such use of your information, please click here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, we will automatically treat this as your opt-out request for the device and browser used to access the website, based on your location. If we can associate the device sending the signal with a Shopify account, the opt-out request will be applied to that account. For more information about Global Privacy Control, please visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other "Do Not Track" signals that your web browser or device may send.
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Manage Communication Preferences. We may send you promotional emails, and you can stop receiving such messages at any time through the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as notifications related to your account or orders.
You may exercise any of the above rights by contacting us through the locations indicated on the Service or using the contact information provided below. For more information on how Shopify uses your Personal Information and any rights you may have (including rights related to data processed by Shopify), please visit: https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of the above rights. To the extent permitted or required by applicable law, we may need to verify your identity to process your request. Under applicable law, you may designate an authorized agent to make requests to exercise your rights on your behalf. Before accepting a request from an agent, we will require the agent to provide proof of your authorization for them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner within the time limit specified by applicable law.
Complaints
If you disagree with how we process your Personal Information, please contact us using the contact information provided below. Depending on your country or region, you may have the right to appeal our decision, which you can do by contacting us using the contact information provided below or by submitting a complaint to your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your Personal Information outside your country or region.
If we transfer your Personal Information to a country or region outside the European Economic Area (EEA) or the United Kingdom, unless the destination country or region has been deemed to provide an adequate level of data protection, we will adopt recognized data transfer mechanisms, such as the Standard Contractual Clauses issued by the European Commission, or any equivalent contracts issued by the relevant UK authorities.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide appropriate notice as required by applicable law.
Contact Information
If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please call , send an email to guifu0996@gmail.com, or contact us at the following address: Unit A1, 11th Floor, Wing Shing Building, 36 Man Yuet Street, Hung Hom, KL, HK.